Aster Pharmacy is a prominent healthcare and retail pharmacy chain known for its commitment to providing exceptional customer service. With growing customer inquiries, Aster Pharmacy aimed to expand its customer support team by hiring 9 skilled Customer Support Team Members to improve service efficiency and enhance customer satisfaction. The company needed to fill these positions within a tight deadline.
Aster Pharmacy required skilled customer support professionals to manage increasing customer inquiries and enhance service quality within a limited timeframe.
The roles demanded candidates with strong communication skills, problem-solving abilities, and knowledge of healthcare services to align with Aster Pharmacy’s service standards.
The company needed to onboard 9 qualified customer support team members quickly to meet operational needs.
Jobs Territory designed a tailored recruitment strategy focused on attracting candidates with the right communication and healthcare service experience.
Jobs Territory identified and engaged customer support professionals with relevant expertise in healthcare and retail services through an extensive talent pool.
Candidates were evaluated on their communication, problem-solving, and adaptability to ensure a seamless fit with Aster Pharmacy’s fast-paced work environment.
Jobs Territory provided end-to-end support, ensuring a smooth hiring process and seamless onboarding to minimize disruptions.
The hiring process was accelerated to meet the urgent staffing requirement, ensuring that Aster Pharmacy had a fully operational support team in time.
Jobs Territory successfully hired 9 Customer Support Team Members within the set timeframe, meeting Aster Pharmacy’s urgent needs.
95% of the new hires met performance expectations within the first three months, ensuring a high level of customer service and support.
The new team members improved customer response times and support quality, strengthening Aster Pharmacy’s customer service excellence.
"Jobs Territory played a crucial role in building our customer support team efficiently. Their expertise in hiring for customer-centric roles, structured recruitment approach, and seamless coordination made the process smooth and effective. We highly recommend their services!"
