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Case Study -
Case studies / Urban Ladder

How Jobs Territory Helped Urban Ladder Hire 25+ Retail and Customer Support Professionals

Client Background

Urban Ladder is a leading furniture and home décor brand, known for delivering high-quality furniture solutions. To support its growing operations and enhance customer experience, Urban Ladder needed to expand its team by hiring skilled professionals in retail, logistics, and customer service.

Challenges

    Urgent Workforce Expansion

    Urban Ladder needed to quickly hire 25+ professionals to meet the increasing demand for its products and services.

    Retail & Logistics Expertise

    Required experienced candidates in retail operations, logistics, and customer service.

    Tight Hiring Timeline

    Hiring needed to be fast and efficient to prevent operational delays and maintain customer satisfaction.

Solution Provided by Jobs Territory

Targeted Talent Acquisition

Sourced and engaged professionals with relevant experience in retail, supply chain, and customer support.

Pre-Screening & Skill Assessment

Ensured candidates met Urban Ladder’s service standards and operational requirements through thorough evaluations.

Seamless Hiring & Onboarding Support

Streamlined the recruitment process to facilitate a smooth transition and minimal disruption to business operations.

Results Achieved

    25+ Professionals Placed

    Successfully filled all key roles within the required timeframe.

    High-Quality Matches

    95% of the new hires met or exceeded performance expectations within the first three months.

    Enhanced Customer Experience

    Improved service delivery and operational efficiency through strategic hires.

Client Testimonial

Jobs Territory was instrumental in helping us scale our team with the right talent. Their expertise in retail hiring, structured recruitment approach, and commitment to quality made all the difference. We highly recommend them!

HR Manager, Urban Ladder