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Case Study - Zepto
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Case studies / Zepto Case Study

How Jobs Territory Helped Zepto Close 25 Super Store Manager Positions in Less Than 20 Days

Client Background

Zepto, a rapidly growing quick-commerce company, operates a network of superstores across major cities in India. With a focus on speed and convenience, Zepto sought to expand its operations by hiring 25 Super Store Managers to oversee day-to-day operations, ensure smooth logistics, and enhance customer satisfaction. These positions were critical to their business success, requiring individuals with exceptional leadership, organizational, and customer service skills.

Challenges

    Tight Timeline

    Zepto faced the challenge of filling 25 positions within 20 days to meet aggressive expansion goals in a competitive quick-commerce industry.

    Qualified Candidates at Scale

    Finding top-notch professionals with leadership, organizational, and customer service skills who could thrive in a high-pressure environment.

    Resource Limitations

    Zepto’s internal hiring team required external support to meet the tight deadlines and ensure quality hires.

Solution Provided by Jobs Territory

Understanding the Requirements

Conducted detailed consultations with Zepto’s HR team to define key competencies like team management, operational efficiency, and customer service excellence.

Targeted Recruitment Plan

Leveraged an extensive database of pre-vetted candidates and implemented a multi-channel sourcing strategy, including targeted job postings, professional network outreach, and referrals.

Streamlined Screening

Pre-screened candidates to evaluate leadership skills, prior retail or operational experience, and cultural fit with Zepto’s fast-paced environment.

Efficient Coordination

Collaborated with Zepto’s HR team for seamless interview scheduling and provided end-to-end support, including feedback collection and offer rollouts.

Fast-Track Hiring Process

Leveraged technology and efficient communication channels to reduce time-to-hire while keeping Zepto informed at every stage.

Results Achieved

    Positions Filled in 18 Days

    Jobs Territory successfully filled all 25 Super Store Manager positions two days ahead of the 20-day deadline.

    Quality Hires

    The hired managers brought exceptional skills and experience, ensuring a perfect fit for Zepto’s operational needs.

    Seamless Onboarding

    Extended support ensured a smooth onboarding process, enabling new hires to transition quickly into their roles.

Client Testimonial

"Jobs Territory exceeded our expectations by helping us fill 25 critical positions in less than 20 days. Their proactive approach, attention to detail, and seamless coordination were instrumental in meeting our expansion goals. We couldn’t have done it without them!"

HR Head, Zepto